Privacy policy

We reserve the right to cancel the order, at our sole discretion, in the event of any change in the delivery location, and you will not be entitled to any refund in such a case.
Delivery, in the event of a change in delivery location, shall be at our sole discretion, and we reserve the right to impose additional delivery charges if necessary.

You must undertake to provide the appropriate instructions, information, and authorizations to accept the delivery. In case of any failure to accept the delivery, or if the delivery is not completed within the estimated time due to your failure to provide appropriate instructions or authorizations, the goods shall be deemed delivered to you, and all risks and responsibilities in relation to the goods will transfer to you. You will not be entitled to any refund for such cases. Our decision in this regard shall be final and binding. You acknowledge that our responsibility ends once your order is delivered to you.

You may be required to provide your credit or debit card details to authorized payment gateways while making a payment. In this regard, you agree to provide correct and accurate credit/debit card details to the authorized payment gateways in order to avail of the services. You are not permitted to use a credit/debit card that you do not legally own. That is, for any transaction, you must use your own credit/debit card. The information provided by you shall not be used or shared with any third party unless required for fraud verifications or by law, regulation, or court order. You are solely responsible for the security and confidentiality of your credit/debit card details. We expressly disclaim all liabilities that may arise as a consequence of any unauthorized use of your credit/debit card. You agree that we provide services only during the operating hours of the respective merchants.


Prohibited Activities on the Platform:
The following is a partial list of the kinds of conduct that are illegal or prohibited on the website(s). Sallati reserves the right to investigate and take appropriate legal action against anyone who, in Sallati’s sole discretion, engages in any prohibited activities. Prohibited activities include, but are not limited to:

  • Using the websites for any purpose that violates laws or regulations;

  • Posting content that infringes on intellectual property rights, privacy rights, publicity rights, trade secret rights, or any other rights of any party;

  • Posting unlawful, obscene, defamatory, threatening, harassing, abusive, hateful, or embarrassing content about any person or entity, as determined by Sallati in its sole discretion or according to local community standards;

  • Posting content that constitutes online bullying, as determined by Sallati in its sole discretion;

  • Posting content that depicts any dangerous behavior or life-threatening or risky activities;

  • Posting phone numbers, street addresses, or last names of any person;

  • Posting URLs to external websites or any form of HTML or programming code;

  • Posting anything that may be considered "spam," as determined by Sallati in its sole discretion;

  • Impersonating another person when posting content;

  • Harvesting or collecting information about others, including email addresses, without their consent;

  • Allowing any other person or entity to use your identity for posting or viewing comments;

  • Harassing, threatening, stalking, or abusing any person;

  • Engaging in any other conduct that restricts or inhibits any other person from using or enjoying the websites, or which, in the sole discretion of Sallati, exposes any of its customers, suppliers, or any other parties to any liability or harm of any type;

  • Encouraging others to engage in any prohibited activities as described herein.


Sallati reserves the right, but is not obligated, to do any or all of the following:

  • Investigate an allegation that any posted content does not conform to these Terms of Use and determine in its sole discretion whether to remove or request the removal of the content;

  • Remove content that is abusive, illegal, disruptive, or that otherwise fails to comply with these Terms of Use;

  • Terminate a user’s access to the websites upon any breach of these Terms of Use;

  • Monitor, edit, or disclose any content on the websites;

  • Edit or delete any content posted on the websites, regardless of whether such content violates these standards.


Modifications
Sallati reserves the right to change or modify these terms (including our policies incorporated into these terms) at any time by posting changes on the platform. It is strongly recommended that you read these terms regularly. Your continued use of the platforms after the date such amended terms are posted will be deemed as your acceptance of the modified terms.


Installments
Sallati reserves the right to offer additional payment methods and/or remove existing payment methods at any time at its sole discretion. If you choose to pay using an online payment method, the payment will be processed by third-party payment service provider(s). With your consent, your credit/debit card information will be stored with the third-party service provider(s) for future orders. Sallati does not store your credit/debit card or payment information. You must ensure that you have sufficient funds on your credit/debit card to fulfill the order payment. To the extent required, Sallati will be responsible for payments made through our platforms including refunds, chargebacks, cancellations, and dispute resolution, provided that they are reasonable, justified, and in accordance with these terms.


Cancellation
Sallati may cancel any order at any time due to the unavailability of food/products, being outside the coverage area, or any other unavoidable circumstances.